Responsibilities
- Provide remote end user support primarily for Wilmar Singapore offices and Australia offices, occasional support of users in other regional offices may also be required
- Provide end user support for Windows 10 Operating Systems, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.), Zoom
- Provide end user support for other desktop application including MS Office, Acrobat, Docusign, Anti-Virus software, VPN application
- Trouble-shoot issues related to Windows 10 OS for end-users
- Tracking & documenting support activities using ticketing system JIRA)
- Complete assigned service requests tickets, e.g. new AD user account creation, deletion of AD user account, password reset, etc
- Perform applications and software upgrades, perform troubleshooting and fine tuning for users
- Identify and promptly escalate issues to level 2 engineers where necessary
5.ABAP
Job Requirements :
- Candidate must possess at least a Bachelors Degree of Computer Science / Information Technology & Informatics Engineering
- Able to communicate in English actively is a must
- Having good knowledge programming language such as JavaScript, JQuery, VB.NET, C#,C /C14, Oracle SOL server database
- Have good programming analysis skills, have made a program that has CRUD features
- Having experience min. 2 years implement & application for Automation/ PLC Programming etc.
- Fast learner, able to work independently & deliver effectively as a team
- Has strong analytical skills and problem-solving skills
- Understand business process in plantation area/industry is preferred
- Work Locations : Medan
Responsibilities
- Identify & developed application base on predefined business requirements
- Designs, custom develops, codes, and test complex programs & software, especially for ERP system using programming language (Java, ABAP)
- Responsible for programming project
- Perform implementation activities such as installation of ERP system
- Handle integration of business process and procedure
- Maintain & handle troubleshooting bug fixing for developed application
- Handle component data migration
- Create report to meet need of business
6. BUSINESS INTELLIGENCE
Job Requirements :
- Candidates must possess at least a Bachelor's Degree, Computer Science / Information Technology, Informatics Engineering.
- Knowledge and experience working with database queries (SOL including DDL and DML).
- Knowledge of reporting or BI tools (i.e Ms Excel, Power BI, Tableau, etc).
- Strong analytical skill and problem-solving skills.
- Fastlearner, able to work independently & deliver effectively as a team.
- Attention to detail and accuracy.
- Ability to communicate in English actively is a must.
- Has Interest in Data analytics and Data Science.
- Knowledge and experience in programming is a a plus.
- Fresh Graduates is encouraged to apply.
- Work Locations : Medan
Responsibilities
- Analyze, design and build reports/dashboards using BI tools.
- Maintain and support data analytics platforms (e.g. SAP BOB), Tableau).
- Collectand cleanse data when required for report/dashboards development and business information needs.
- Develop and execute database queries and perform data analysis.
- Conduct unit testing and troubleshooting.
- Prepare documentations, training materials and conduct training to business users.
- Support and monitor report/dashboard issues, identify improvement and resolution.
- Work together with team to deliver BI solution to business users.
7. IT-OT BUSINESS SYSTEM ANALYST
Job Requirements :
- Academic Qualifications: Diploma/Degree in Computing/Computer Engineering
- Technical Skills: Requirement gathering and facilitation
- Custom Application Design concept: UML, Design Patterns, etc
- General purpose programming: C#, Java, Python, etc
- Database programming: Entity-Relationship, RDBMS, SOL, etc
- Application Testing and Test Design: V-Model, etc
- Atlassian Jira Service Management
- Agile Scrum Development Methodology
- Bonus: - OSisoft PI - Industrial Control System Programming
- Strong command in Bahasa Indonesia and English (both written and spoken)
- Strong problem-solving skills, Self-driven and disciplined
- Is a Team Player
- Able to multitask
- Able to work overtime occasionally (especially for deployment activities)
- Work Locations : Jakarta , Medan
Responsibilities
- Report to the WCS IT-OT OSM Team Lead (in Indonesia), who in turn reports to the Wilmar Global IT-OT Service Delivery Lead (in Singapore)
- Support the following major IT-OT Global Systems:
- Process Information Management System (PIMS)
- PID Loop Tuner (PLT)
- Future I1-OT Application Systems
- Provide operational support to Wilmar global IT-OT application users.
- System Maintenance activities
- General liaison and announcements
- Provide service management support to Wilmar global I7-OT application users, such as:
- Handle reported incidents and resolve according to Service Level Agreement (SLA)
- Support general service requests
- Develop business change requests
- Attend scheduled and on-the job trainings, build core skill set and be able to fulfil job role
- Manage the expectations of IT-OT application users
- Educate users and encourage adoption of standards and best practices on using the 17-OT applications supported by the Team, whenever opportunity arises
8. PURCHASING STAFF
Job Requirements :
- Min. S1
- Memiliki pengalaman di bidang Purchasing (diutamakan)
- Memiliki ketelitian yang baik
- Memiliki kemampuan Bahasa Inggris yang baik secara lisan maupun tulisan
- Memiliki kemampuan Bahasa Mandarin (diutamakan)
- Menguasai Ms. Excel
- Memiliki pengetahuan SAP (menjadi nilai plus)
- Work Locations : Jakarta
Responsibilities :
- Melakukan proses pembelian
- Melakukan monitoring sampai barang diterima
- Melakukan kontrol pembayaran PO
- Mengkoordinasikan permintaan barang dengan User
- Membuat report pekerjaan
9. ADMIN FINANCE - DCV
Job Requirements :
- Minimal pendidikan S1 Ilmu Administrasi, Akuntansi, Manajemen, dan lainnya yang relevan
- Memiliki pengalaman minimal 1-2 tahun di bidang Administrasi
- Memiliki kemampuan komunikasi yang baik
- Memiliki keahlian dalam mengoperasikan Ms. Excel (Pivot, Vlookup, Sum!f)
- Work Locations : Jakarta